47 Upper De Waal Road, FishHoek 7975, Cape Town

(corner of 11th Avenue & Kommetjie Road) 

Implementation of an automated Pay-As-You-Earn (PAYE) Dispute Management process

July 7, 2017

On 30 June 2017, SARS introduced an automated dispute management process for PAYE as part of their ongoing commitment to delivering a better service to taxpayers. The new automated system now enables employers to lodge disputes via eFiling and electronically at any SARS branch, manage their tax profiles better and have a consolidated view of all disputes lodged for Personal Income Tax, Corporate Income Tax, Value-Added Tax and now PAYE.

The new PAYE dispute management process has a wide range of benefits that will make managing tax affairs more efficient and these include:

  • It provides the ability to lodge disputes including Request for Remission (RFR), Notice of Objection (NOO) and Notice of Appeal (NOA)

  • The ability to Request for Reasons (RFRE)

  • The ability to request suspension of payment

  • The ability to submit reasons for late submission of the dispute

  • All dispute correspondence can be viewed at the click of a button and, where applicable, supporting documents can be uploaded

  • Employers will have a consolidated view of all disputes lodged for Personal Income Tax, Corporate Income Tax, Value-Added Tax and now PAYE

  • Outcome letters for RFRs and NOOs, request for late submission as well as suspension of payment are conveniently available on the taxpayer’s profile

  • The process provides the ability to dispute multiple periods on one dispute form up to a maximum of 12 periods for VAT and PAYE

  • The ability to submit disputes will be based on user submission rights

Should you wish to have further clarification on the dispute management process please do not hesitate to contact our offices for professional advice.

 

 

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