On 30 June 2017, SARS introduced an automated dispute management process for PAYE as part of their ongoing commitment to delivering a better service to taxpayers. The new automated system now enables employers to lodge disputes via eFiling and electronically at any SARS branch, manage their tax profiles better and have a consolidated view of all disputes lodged for Personal Income Tax, Corporate Income Tax, Value-Added Tax and now PAYE.
The new PAYE dispute management process has a wide range of benefits that will make managing tax affairs more efficient and these include:
It provides the ability to lodge disputes including Request for Remission (RFR), Notice of Objection (NOO) and Notice of Appeal (NOA)
The ability to Request for Reasons (RFRE)
The ability to request suspension of payment
The ability to submit reasons for late submission of the dispute
All dispute correspondence can be viewed at the click of a button and, where applicable, supporting documents can be uploaded
Employers will have a consolidated view of all disputes lodged for Personal Income Tax, Corporate Income Tax, Value-Added Tax and now PAYE
Outcome letters for RFRs and NOOs, request for late submission as well as suspension of payment are conveniently available on the taxpayer’s profile
The process provides the ability to dispute multiple periods on one dispute form up to a maximum of 12 periods for VAT and PAYE
The ability to submit disputes will be based on user submission rights
Should you wish to have further clarification on the dispute management process please do not hesitate to contact our offices for professional advice.